Urgent plumbing response during office hours for active leaks, burst lines, and failures that make a bathroom or kitchen unusable.
No. Our office hours are Monday to Friday, 7:00 AM to 5:00 PM, and we do not run an on-call rotation. We would rather be straight about that than have you waiting on a call that is not coming. Shutting off the main stops the damage in the meantime.
Most Baltimore-area homes have a main shutoff where the supply enters the house — often a basement wall facing the street, near the meter. Turn it clockwise until it stops. Individual fixtures usually have their own stop valve underneath. If the main will not close, that is worth a call on its own, before it becomes urgent.
Water you cannot stop, sewage backing up into the house, water reaching electrical equipment, or losing the only working bathroom. Slow drains, a dripping tap, or a water heater that is merely old are real problems but they are scheduled work, and treating them as emergencies usually costs you money without getting a better repair.
Office hours are Monday to Friday, 7:00 AM to 5:00 PM. We are not a 24-hour service — calls outside those hours reach voicemail and are returned the next business day.
Flat-rate pricing, certified pros, rebate paperwork handled, and a 100% satisfaction guarantee. One call and you're on the schedule.
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